Jenson USA Reviews

Jensonusa.com is an online retailer of bicycles, apparel, protective gear, and other items relevant to riding bicycles. They also have a brick and mortar store. Their product range is extensive, including complete bikes, components, apparel, and accessories. They offer products from a wide variety of brands, catering to different cycling disciplines such as MTB, road, bikepacking, BMX, cross country, cyclocross, downhill, E-Bike, enduro, fat bike, gravel, indoor cycling, mountain, road, street, park & dirt, touring, track, trail / all-mountain, and urban/commuter. They also provide services like price matching and free shipping over $50. They have a sale section on their website where customers can find discounted items. They also offer a 90-day return policy. Their physical store is located at 1615 Eastridge Ave, Riverside, CA, 92507. They are open from Wednesday to Sunday with varying operating hours. Customers can contact them at (951) 234-7554. They have a bike finder feature on their website to help customers find the right bike for their needs. They also offer a variety of payment options for the convenience of their customers. They are committed to providing excellent customer service and a wide range of high-quality products to meet the needs of all types of cyclists. Whether you are a professional cyclist or a beginner, Jensonusa.com has something for everyone. They are a one-stop-shop for all your cycling needs. They strive to provide a seamless shopping experience for their customers, whether they are shopping online or in-store. They are dedicated to promoting the sport of cycling and encouraging more people to take up this healthy and enjoyable activity. They believe in the power of cycling to create positive change in the world and are committed to doing their part to make this happen. They are passionate about cycling and are dedicated to providing their customers with the best products and services to enhance their cycling experience. They are constantly updating their product range to ensure they are offering the latest and best products in the market. They are a trusted name in the cycling industry and are known for their high-quality products and excellent customer service. They are a great choice for all your cycling needs. They are committed to providing a superior shopping experience for their customers and are always ready to go the extra mile to ensure their customers are satisfied. They are a reliable and trusted source for all things cycling. They are dedicated to providing their customers with the best products and services in the cycling industry. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling products and excellent customer service. They are a trusted name in the cycling industry and are known for their commitment to quality and customer satisfaction. They are a great choice for anyone looking for high-quality cycling

Pros of jensonusa.com:

• Reliability and Safety: Known for trustworthy service and safety measures.
• Wide Selection of Products: Offers a vast array of products, including mountain bikes, apparel, and protective gear.
• Customer Focus: Values customers highly and strives to provide excellent service.
• Sustainable Business Practices: Considers the impact of decisions in a financially, environmentally, and socially responsible way.
• Bike Finder Tool: Helps find the perfect bike based on riding style, terrain, and height.
• Regular Sales and Discounts: Offers frequent sales and discounts, allowing customers to save money.

Cons of jensonusa.com:

• Misleading Information: Criticized for gross lack of integrity, misleading information, and unprofessionalism.
• Return Policy Issues: Customers have reported difficulties with returning bikes after test rides, with some being told that test rides make the bike "ridden".
• Customer Complaints: Some customers have experienced procrastination, disorganization, and unprofessionalism in their interactions with the company.

Additional Note: Jenson USA is BBB accredited since 9/21/2022, indicating some level of trustworthiness. However, customer reviews highlight both positive and negative experiences, emphasizing the need for careful consideration when making a purchase.